Wu Logic Limited · New Zealand

Contact and complaints

Support, privacy requests and reports about hosted content.

PUBLISHED
Revision dated 13 November 2026 · Document version 2026-11-13

1. Contact Wu Logic Limited

SiSite is operated by Wu Logic Limited, Hamilton, New Zealand. Email support@wulogic.co.nz (also linked below) for support, privacy requests, billing questions, content complaints or appeals. Put the type of request in the subject so it can be directed appropriately.

2. Privacy and support requests

Include the relevant website address, a description of the issue and a way to reply. Do not include passwords, full payment card numbers or unrelated sensitive information. We use your message and contact details to assess and respond to the request, keep necessary records and meet applicable legal obligations. Access and correction requests can be made through the same contact.

3. Reporting hosted content

Include the exact URL, the material you are reporting, why you believe it is harmful, unlawful or infringes your rights, and your authority to act if reporting for someone else. For a copyright concern, identify the work and the alleged infringement. Where we know or have reason to believe hosted material infringes copyright, we will remove or disable access to it as soon as possible. Tell us whether you agree to your identifying details being shared with the content author; we assess what may lawfully be shared and do not promise anonymity in every situation.

4. Review and escalation

We assess complaints under the applicable New Zealand process and our Acceptable use policy. We may request more detail, contact the website operator, preserve necessary evidence or restrict material proportionately. Copyright, privacy and harmful digital communications complaints may follow different procedures. Providing this contact channel does not by itself establish protection under the Harmful Digital Communications Act 2015 safe-harbour process. You can request a review of our decision without giving up any legal remedy. Privacy concerns can also be raised with the Office of the Privacy Commissioner at privacy.org.nz.

Questions or requests? support@wulogic.co.nz