Wu Logic Limited · New Zealand

Customer data terms

How we handle enquiries for website operators.

PUBLISHED
Revision dated 13 November 2026 · Document version 2026-11-13

1. Roles and purpose

The website operator determines the purpose of collecting its enquiries and is responsible for an accurate collection notice and privacy statement. Wu Logic Limited holds enquiry information on the operator’s behalf to provide website hosting, enquiry storage and email delivery. Our own account, security and billing processing is explained separately in our Privacy statement. These terms form part of the SiSite service agreement.

2. Instructions and permitted access

For storage, delivery and support performed solely on your behalf, we act as your service provider and follow lawful instructions. Security measures used to protect that processing form part of the service. If we handle information for a separate platform purpose, such as investigating misuse of SiSite or complying with our own legal obligations, that processing is subject to our own applicable Privacy Act duties and our Privacy statement; it is not treated as solely on your behalf merely because we call ourselves an agent. We do not use private enquiries for SiSite marketing. Access is limited to authorised people and providers who need it. Only nominate recipients authorised to receive visitor information. Before providing another person’s email address, give them our Privacy statement, explain that you are nominating them for enquiries, and keep a record of that notice. Tell us if you cannot do so; we will assess any notification duty or lawful exception that applies to us. Delivered email copies remain subject to your mailbox controls and retention.

3. Providers and safeguards

We use infrastructure and delivery providers including AWS, with overseas processing described in our Privacy statement. We must take reasonable security safeguards and assess appropriate contractual and operational protections. Using a provider does not remove either party’s applicable Privacy Act responsibilities. Where a recipient outside New Zealand receives information for its own purposes, we assess the applicable overseas-disclosure requirements, including Privacy Principle 12; overseas processing solely as an agent requires its own role and safeguards assessment. A provider is not assumed to act solely on our behalf if it uses information for its own purposes.

4. Requests, incidents and termination

Operators should contact us for assistance with relevant access, correction, return or deletion requests. We will notify the operator without undue delay after becoming aware of a privacy incident affecting its enquiries, and cooperate with the investigation so each party can meet its responsibilities. We assess any direct legal notification obligation separately. At termination, contact us to arrange information retrieval and deletion, subject to necessary legal retention, security records and backup handling. Do not promise visitors an automatic deletion deadline that your actual processes cannot meet.

Questions or requests? support@wulogic.co.nz